- Customer Service
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We get it; every website says that customers are the number one priority. Oftentimes, this is nothing more than lip-service. However, at AR-15LowerReceivers.com, we strive to make sure every customer is satisfied with our products and our service.
As a way to show this, we back all of our products with a limited lifetime warranty, which protects against defects in craftsmanship or any defective materials throughout the life of the product. 80% lowers are not completely included, due to the fact that the finish is entirely dependent on the customer. However, if your 80% lower is defective before you attempt to finish it, we are able to replace it.
If you find a product to be defective or unsatisfactory, please do not hesitate to contact us. We will take care of your needs as quickly as possible. Our team is dedicated to ensuring you are 100% satisfied with the overall quality of your purchase.
Due to the nature of firearms laws, we cannot offer a 100% satisfaction guarantee. If the product has been assembled, disassembled, or fired by the customer, we are unable to accept it as a return. However, this product would still be backed by our limited lifetime warranty.
If you identify the product is substandard prior to using it, contact us and we will help you return the product. If you’ve got any questions, comments, or concerns with any of our products or policies, please feel free to contact us. Your feedback is important in helping us grow.
Thank you for choosing AR-15LowerReceivers.com!